Advent Of Real-Time Search - Checking Scoopler

Real-time web is the next big thing and there are quite a few real-time search services that are creating buzz around. Tweetmeme, OneRiot, Twitscoop, Scoopler etc. Most of these like Tweetmeme and Twitscoop focus around Twitter updates, but OneRiot and Scoopler takes it further to include other services like Digg. Scoopler, which I would really call a "social media search engine" covers Flickr, Youtube, Delicious and other services.

Scoopler keeps it simple and structures the information very effectively. It shows tweets in real-time along with the popular videos, links and images from Youtube, Flickr, Digg etc. Along with it, it also stores your last three searches thereby making it easier to switch between your results.

While your at discovering information through the search, Scoopler makes it easy by showing the entire headline and instead of going to the URL, you can get a "peek" of the content in the target URL and "share" through a host of other services.



More than real-time web I am inclined towards onDemand web as written in the post by @rickmans. With that in mind, Scoopler comes up with too many tweets if you search for a hot topic (Eg: Adam Lambert while American Idol is being aired) and keeps pushing information onto your screen. There is no easy way, time or provision to make sense of the flowing information especially when it is a hot keyword. A "pause" button is critical for Scoopler (or for any real-time service), like in a Tweetmeme or a oneRiot.

Its not eye catchy from a look and feel perspective and I think a lot can be done to improve it.

But, I like Scoopler more than the others right now available.

... and before I finish, Scoopler uses a less known Cloudant, a distributed database service firm (a new type of database) funded by Y Combinator.

iCloud - OS/Desktop In The Cloud?

According to the post on Geek.com, first desktop in the cloud has been launched. iCloud allows users to have free online storage (upto 3GB free), applications, virtual desktop and backup.


It provides you with 30 free applications and at this moment, supports only IE and Firefox.

Does this service make sense?

iCloud gives you a whole host of options including a command line console. It also manages internet outage, which they explain in their Q & A section:

... if no Internet connection is available when attempting to save or perform changes to a document, icloud will simply store all changes in a transaction buffer that will be sent and synchronized to the data center once an Internet connection has been re-established.

In my first trial, after playing around for 5-10 mins, my IE crashed (which I can probably attribute to Microsoft), but my in subsequent trials, iCloud/IE refused show me a desktop. Firefox was no exception. It got stuck after using for 5 mins. I had to kill Firefox process to get my other applications work. Having encountered this scenario, I want to point out few things:

- iCloud has to evaluate providing an alternate provision to access the data in case the browser or iCloud desktop does not show up. Uptime of the service is very critical.

- Customization options to make the desktop lighter to a level which a user wants to use will become essential from a user experience perspective.

- After 8 years of development, even if it is an Alpha release, I would expect the application to be relatively fast, but it failed my expectation.

I think is a revolution in the making and I hope their beta release focuses more on performance and reliability more than functionalities. Also, there is massive amount of data going to be stored in the cloud once the user community starts using this application more. It's probably time that they also start thinking about monetization model.

Telecommuting Revisited

In my previous post I talked about the benefits of working from home. Just when I was researching on quantifying the benefits, I spotted a recent article by Ted Samson on Infoworld about telecommuting. Interestingly, Ted covers the same points that I mentioned in my post but has given references to some telecommuting experiments and quantified benefits. 

He drives the point from the perspective of sustainable IT. Ted lists out the benefits:

1. Increase employee productivity

2. Save companies money

3. Benefits the environment

4. Incentive for current and prospective employees

I would also include business continuity as another benefit with incidents like WTC attack or  worst snow fall in the UK having tremendous potential to affect the operations.

For productivity, he cites the example of American Express:

American Express teleworkers produce 43 percent more business than employees at the office, according to Colorado Telework Coalition. Productivity increased 31 percent among the 9,000 telecommuters in British Telecom's workforce of 80,000, according to the Telework Foundation.

 When he talks about productivity boost, he does not mention every single employee. It is critical for the company to have right recruitment structure to hire right kind of employees, set expectations and manage them effectively.

He also has provided data from Canadian Telework Association and ITAC The Telework Advisory Group of WorldAtWork around the cost savings by implementing telecommuting.

According to the Telework Advisory Group of WorldatWork, employers can realize an annual per-employee savings of $5,000 through telecommuting.

... AT&T reports savings of $3,000 per office, for approximately $550 million, by eliminating or consolidating office space. Meanwhile, about 25 percent of IBM's 320,000 workers worldwide telecommute, saving Big Blue some $700 million in real estate costs.

He also refers to Sun's telecommute program where Sun employees benefited by saving on fuel, time and wear and tear of car. He also refers to Cisco's Virtual Office package which gives remote workers and in-the-office experience.

What about India?

All said, this works very well in the US and Europe, but how does it apply in India? 

Accenture, IBM, Texas Instruments and Wipro were planning to start telecommuting on a war footing basis. Cisco is also known for encouraging telecommuting and one of the pioneers in the field. 

Let me try some math here. 

Considering an average of Rs. 1500 is spent on travel per month by an average employee (which would probably on the lower end) and with 2500 employees, the collective expense to be at work in a month is Rs. 37.5 lakhs and close to 85000 litres of fuel. Over and above this, there is wear and tear of the vehicle, traffic jams, health issues due to pollution and climatic conditions.

This is just a very basic idea of the savings. Having said, all this, telecommuting is not something that can be implemented overnight. Careful planning along with responsible behavior from employees is very critical is successfully running a telecommuting environment.

Do share the experience, benefits and challenges that you or your company had while implementing telecommuting. 

Comparing Social Software Desktop Clients

There are a bunch of desktop clients available for Twitter, but here I am trying to target the clients that allow accessing other social networks, and facilitate cross posting. With this sudden surge of social networks and a lot of people are getting on to multiple networks like Facebook, Flickr, Blogger, Yammer, Twitter etc and it is high time that we have clients which connect to other networks too.


Twhirl

Twhirl has pretty slick interface and connects to Jaiku and Ping.fm. It uses Ping.fm to connect to other social networks like Facebook and MySpace but does not connect by itself. Twhirl does not let you see the status updates and activities in your other networks on your desktop client. Instead, it just facilitates cross-posting your updates only. The application is light weight and very user friendly.


TweetDeck

TweetDeck is one of the widely used desktop clients for Twitter. It has Spaz, Snitter, Twhirl, DestroyTwitter etc as competitors. TweetDeck has column based view and you can add quite a few columns for search terms that you want to track. This is apart from your own stream, replies stream and direct messages stream. Twhirl does not give you this flexibility. TweetDeck recently brought out a pre-release version which integrates with Facebook where it allows the user to view status updates of friends on Facebook as well as post messages from Twitter on to Facebook. Being a pre-release version, they have kept it pretty simple. TweetDeck also has API usage statistics and Twitter status. It, however, needs to provide more customizations for the UI like changing fonts and resizing columns.


AlertThingy

AlertThingy's enhanced version was recently released and allows access to Twitter, Facebook, Yammer, Basecamp, Flickr and a host of other social networks. Apart from messages, you can post links and photos on to Facebook which is not provided in TweetDeck or Twhirl. Not just that, AlertThingy lets you access news feeds too which I think is pretty cool. It lags behind in customizations of the UI though. It comes as a very handy tool when you want to use Twitter with Yammer and Facebook. They also have a FriendFeed version. If your popup notification is ON, it can become a little irritating after a while whereas TweetDeck and Twhirl have pretty slick notification system. TweetDeck and Twhirl also scores with reply and re-tweet buttons placed on the Avatar rather than as a separate "Option" in AlertThingy.

All three of these are built on Adobe AIR which makes it work on both Windows and Mac. AlertThingy is rich with functionalities and looks like it has become complicated, but Twhirl and TweetDeck keeps it simple. TweetDeck offers better experience in its simplicity.